swannie creek PRIVACY POLICY :
At Swannie Creek (“Swannie Creek,” “we,” “us,” “our”), safeguarding your privacy is our top priority. This Privacy Policy elucidates how we gather, utilise, and share information through our official website www.swanniecreek.com (the “Site”) and various activities related to our hospitality services. Please thoroughly read this Privacy Policy to comprehend our practices. By engaging with the Site, you signify your consent to the terms outlined in this Privacy Policy.
INFORMATION WE COLLECT
INFORMATION YOU PROVIDE TO US:
We collect personally identifiable information (“Personal Information”) when voluntarily provided by individuals. Examples include:
- Making reservations or inquiries.
- Subscribing to newsletters or updates.
- Applying for job opportunities.
- Completing online forms or surveys.
INFORMATION AUTOMATICALLY COLLECTED:
For analytical purposes, we may gather information about Site visitors, including IP addresses, browser types, and interactions with the Site.
COOKIES
We utilise cookies and similar technologies for various purposes, including strictly necessary, performance, and functionality. By using the Site, you agree to the use of cookies as outlined in our Cookies Statement.
HOW WE USE PERSONAL INFORMATION
We employ Personal Information for purposes including:
- Sending updates about our offerings.
- Processing reservations and inquiries.
- Enhancing the quality and content of the Site.
- Notifying about substantial changes to our privacy practices.
- Detecting, investigating, and protecting against policy violations or illegal activities.
HOW WE SHARE PERSONAL INFORMATION
We do not rent or sell Personal Information. We may share it with Service Providers assisting in Site operation.
COMMUNICATIONS AND MARKETING
We may utilise personal data to provide information and updates about our offerings. Swannie Creek forms part of the mother company Swannie Creek Resorts; we may pool personal data with Swannie Creek’s on-site facilities such as 5 Essenhout (the old cottage) or Wellness Cottage (the spa). You have the option to opt-out of communications at any time.
THIRD-PARTY WEBSITES
The Site may include links to third-party websites. We are not responsible for the privacy practices of these sites.
LEGAL BASES FOR PROCESSING PERSONAL INFORMATION
We process Personal Information based on consent, legal obligations, contract performance, and legitimate interests.
YOUR RIGHTS WITH RESPECT TO PERSONAL INFORMATION
You have rights related to access, rectification, withdrawal of consent, objection, erasure, restriction, and data portability.
UNAUTHORISED USE OF INFORMATION FROM THE SITE
Any unauthorised use of information owned by Swannie Creek or found on this Site is a violation subject to civil and criminal penalties. Unless specified, Swannie Creek does not consent to the sharing of this site’s images, text or information provided for commercial or personal purposes.
SECURITY AND STORAGE OF PERSONAL INFORMATION
We make reasonable efforts to safeguard Personal Information, using encryption for data transmission.
LOCATION OF SERVERS AND TRANSFERS OF PERSONAL INFORMATION
Personal Information may be accessed and processed in South Africa and transferred internationally. We comply with applicable data protection laws.
YOUR CHOICES REGARDING OUR USE OF YOUR PERSONAL INFORMATION
You can review, update, correct, or remove your information by contacting us at info@swanniecreek.com
CHILDREN
The Site is not directed at children under 18. If a parent or guardian discovers a info@strandloperocean.com.
PROTECTION OF PERSONAL INFORMATION ACT (POPIA)
As per the provisions of POPIA, we require your informed consent to collect, process, and store your Personal Information for the purposes outlined in this Privacy Policy. Note: The full Privacy Policy may be viewed on our website, and any updates will be communicated accordingly.
CHANGES TO THIS POLICY
We may update this Privacy Policy, and significant changes will be communicated. By using the Site after updates, you agree to the revised terms.
CONTACT US
For queries about this Privacy Policy or our data practices, reach out to us at info@swanniecreek.com.